Skip to main content

FAQs

Why Is It Important For My Chapter To Pay Our Invoice On Time?

When chapters and members don't pay what they owe, the shortfall does not disappear. It falls to their fellow brothers to make up the difference, and that outcome is inconsistent with the values and commitments we make to one another in our ritual.

What Happens If Our Chapter Does Not Pay The Invoice On Time?

The Financial Responsibility Policy governs this: a first warning is sent 15 days past due, a second warning at 30 days past due (finance charges of 1.5%/month begin accruing at this point), and the chapter is placed on suspension — at minimum, a social events suspension — at 45 days past due if the balance isn't resolved or under an approved payment plan. For the Fall 2026 cycle specifically, that's a first warning on 9/30, a second warning on 10/15, and suspension on 11/1 if the 9/15 invoice remains unpaid. See the full Financial Responsibility Policy for details.

How will our chapter actually be billed?

The Executive Offices will issue one consolidated invoice per chapter, each term, based on your certified roster as of the roster certification deadline. The chapter is responsible for paying that invoice in full by the due date, and for collecting its dues from individual members locally.

Do we have to collect dues from our members in the Phi Tau Portal, or can we do it another way?

Local collection method is up to your chapter. GreekBill remains the Fraternity's preferred partner for local billing, and many chapters will find it easiest to keep using it. You're also free to use ChapterSpot's local billing tools, a chapter bank account with Stripe, cash collection, or any method your chapter has used successfully in the past. The only requirement is that the chapter's national invoice is paid in full and on time, regardless of how many members have paid you locally.

What if our chapter can't pay the full invoice by the due date?

Contact your Chapter Consultant and the Executive Offices finance team as soon as possible at chapterservices@phikappatau.org. Payment plan options may be available on a case-by-case basis, but chapters that miss the due date without prior arrangement are subject to rebilling fees and risk falling out of good standing.

What happens if our roster changes after an invoice is issued?

Invoices are generated from the roster snapshot at the deadline. Members removed after that date will be reflected in the following billing cycle's invoice. See the Roster Changes section above for submission deadlines.

Where do we go to pay the chapter's national invoice?

Log in to the Phi Tau Portal at portal.phikappatau.org and:

  • Click Your Chapter in the top right

  • On the dashboard click “Chapter Statement”

  • Click the Invoice you are paying

  • Enter payment amount on the right on the invoice

  • Click “Make Payment”

  • Enter Payment Method information

  • Click “Submit Payment”

Who do we contact with questions?

Your Chapter Consultant is your first point of contact for anything related to this transition, including budget planning.

Did this answer your question?